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Trainer, GSF Learning and development, GSF Learning and development

Amazon

Trainer, GSF Learning and development, GSF Learning and development

Amazon

Bengaluru, KA, IND

·

On-site

·

Full-time

·

1w ago

Trainer – Bengaluru, will be an active member of the entire south region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.
Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.

  • Trainer will
  • Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
  • Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
  • Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
  • Design/customize training content to meet regional needs and track compliance to these training materials
  • Analyze and understand data to suggest improvements for training and operations

Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF

  • On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Update NHO status on every 2 hours for ALFA associates
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Perform Learning Index Audit
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates on-demand topics
  • Handling LMS user management.
  • Work with Content developer to drive content creation, updation, improvisation.
  • Drive adoption of learning intervention
    b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
  • Support the L&D POC in driving adoption of learning initiatives.
    c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
  • Conduct Training sessions
  • Deploy FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations
    d)Learning Index Report: FC/3P/LM
  • Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Create and share Learning Index Audit Report
    e)Coordination and Data management
  • Support in Learning Ambassador certification
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
  • L&D WBR - status and new task assignment
  • Traveling multiple sites Feedback collection and collations
  • Publish Learning Day End Report

Key job responsibilities
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC

  • On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Perform Learning Index Audit
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates on-demand topics
  • Handling LMS user management.
  • Work with Content developer to drive content creation, updation, improvisation.
  • Drive adoption of learning intervention
    b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
  • Support the L&D POC in driving adoption of learning initiatives.
    c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
  • Conduct Training sessions
  • Deploy FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations
    d)Learning Index Report: FC/3P/LM
  • Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Create and share Learning Index Audit Report
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems
  • L&D WBR - status and new task assignment
  • Traveling multiple sites
  • Publish Learning Day End Report

Basic Qualifications

  • Experience with written and verbal communication and presentation
  • Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

  • Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

Intern

L2 · Revenue Operations L2

0 reports

$163,421

total / year

Base

$65,368

Stock

$81,711

Bonus

$16,342

$114,395

$212,447

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge