ICQA Supervisor, EG Last Mile

We’re seeking a Channel Team Lead to join our dynamic Delivery Stations. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

Key job responsibilities
Core responsibilities will include:

• Lead and manage daily ICQA activities including cycle counts, audits, and investigations.
• Analyze root causes of inventory discrepancies and implement corrective actions
• Manage and train our Associates to help deliver the best service for our customers
• Monitor and report key metrics (e.g., accuracy, defects, adjustments)
• Ensure compliance with standard operating procedures and quality standards
• Own training plans for new hires and existing associates.
• Track and improve training completion, effectiveness, and knowledge retention

Basic Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

Preferred Qualifications

• Experience in logistics
• Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.