Creating a culture where all our people feel encouraged and supported is what makes Amazon a great place to work. As an HR Business Partner, you’ll drive a positive employee experience through your detailed grasp of HR programmes, processes, and tools, offering credible and clear HR advice to Amazon’s managers. From resolving complex HR queries with colleagues to perfecting new policies and programmes, you’ll be making a real difference in how Amazon operates.

• Key job responsibilities
• Own and deliver projects and drive progress towards business goals
• Engage and coordinate with key stakeholders on data collection and policy implementation
• Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues
• Coach and develop HR colleagues and stakeholders across the business
• Where relevant, co-ordinate with work councils and unions to drive positive employee relations
• Analyse internal dashboards to create reports on key metrics for leadership at your site

A day in the life
HR Business Partners get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. You’ll be based in an Amazon fulfilment centre, delivery station or sortation centre and will frequently use data to inform key decisions.

From one day to the next, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. You’ll be taking a fresh look at our working culture and thinking of new ways to optimise them.

You’ll also be supporting new colleagues to develop and learn new skills, so as well as shaping our working culture, you’ll be helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.

About the team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

Basic Qualifications

• Knowledge of local labor law
• Experience in HR within an international, fast-paced and customer-driven environment
• Experience in a call center, distribution center, or manufacturing environment
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems
• Bachelor's degree or equivalent

Preferred Qualifications

• Knowledge of human resource theory, functions and practice, performance appraisal systems and staff development

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.