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Lead Specialist, Leads Management

Amazon

Lead Specialist, Leads Management

Amazon

Hyderabad, TS, IND

·

On-site

·

Full-time

·

3w ago

Required Skills

Microsoft Office

Excel

English language

Web research

Data qualification

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.
At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.
Leads Management is a central function across ISS which enables regional Seller recruitment teams in achieving their goals. Leads Management team owns - (a) lead generation & assignment, (b) lead prioritization, (c) process/metrics standardization and (d) automation.

  • As a Lead Associate you will

  • Work closely with the Account Management teams in generating high potential leads.

  • As part of daily work to generate leads, scrape large count of web pages to identify leads and review around 1k websites in detail to qualify them based on requirement and targets and assign leads to account managers using CRM platforms.

  • Support ad-hoc requests by stakeholders to facilitate effective leads management and seek feedback on qualification and assignments with a focus on improving quality.

  • Meet predetermined and assigned productivity targets and quality standards within expected deadlines and service level standards.

  • Be willing to work with the sensitive data including adult content, religious and other sensitive issues.

  • Possess good written and verbal communication skill to effectively interact with internal/external stakeholders and drive business execution.

  • Ideal candidate should be able to handle the pressures of a dynamic environment and should be able to cope with the changes in SOPs and deliver timely results with high accuracy.

  • Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.

  • Key job responsibilities

  • Work closely with the Account Management teams in generating high potential leads.

  • As part of daily work to generate leads, scrape large count of web pages to identify leads and review around 1k websites in detail to qualify them based on requirement and targets and assign leads to account managers using CRM platforms.

  • Support ad-hoc requests by stakeholders to facilitate effective leads management and seek feedback on qualification and assignments with a focus on improving quality.

  • Meet predetermined and assigned productivity targets and quality standards within expected deadlines and service level standards.

  • Be willing to work with the sensitive data including adult content, religious and other sensitive issues.

  • Possess good written and verbal communication skill to effectively interact with internal/external stakeholders and drive business execution.

  • Ideal candidate should be able to handle the pressures of a dynamic environment and should be able to cope with the changes in SOPs and deliver timely results with high accuracy.

  • Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.

Basic Qualifications

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Experience with Excel

Preferred Qualifications

  • Experience with SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

Intern

L2 · Revenue Operations L2

0 reports

$163,421

total / year

Base

$65,368

Stock

$81,711

Bonus

$16,342

$114,395

$212,447

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge