Prod Comp Assc - TSE with Japanese language, RISC Ops

The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance.

Key job responsibilities

• As part of your role, you will have the opportunity to
• Classify products based on their potential compliance risk, for regulatory storage and transportation purposes.
• Identify and remove any products from our website that violate policies.
• Work with the legal and quality team to ensure the high standard of safety and compliance.
• Follow standard operating procedures to ensure an exceptional customer experience.
• Moreover, you will work closely with mentors and managers to develop your skills and unravel your potential.
• Propose improvement opportunities for the processes you work on.
• Train and mentor other associates.
• Be in contact with stakeholders from different countries and cultures.
• Get involved in analyzing metrics, interpreting trends and proposing corrective actions.

Basic Qualifications

• Bachelor's degree
• Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required
• Intermediate proficiency in English (reading and writing)

Preferred Qualifications

• Experience with Microsoft Office including Outlook, Word, and Excel
• 1-2 years of experience in the field of business processes based on data;
• Experience in outsourcing business processes, operational processes; database management will be an advantage;
• Ability to make decisions based on the recommendations provided and in the presence of unclear contexts;
• Extensive experience with the Internet and search engines;
• Quick search for the necessary information about the goods;
• Attention to detail;
• Ability to analyze and find patterns in large data sets;

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.