Data Center Logistics Manager, ICN

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

The Data Center Logistics Manager is responsible for overseeing all logistics operations within the data center environment, ensuring the efficient receipt, storage, tracking, and distribution of IT hardware, spare parts, and related materials. This role requires a strong blend of supply chain expertise, technical knowledge, and people leadership to maintain operational excellence and support data center uptime.

• Key job responsibilities

• Team Leadership: Lead, coach, and develop a team of logistics lead and specialist; manage scheduling, performance, and professional development

• Inventory Management: Oversee end-to-end inventory lifecycle including receiving, warehousing, cycle counting, and disposition of data center hardware (server part, network equipment, storage devices, cables, optics, etc.)

• Storage room management: set up a storage room for server part and network devices at data center and housekeeping based on 7S (5S + safety and security)

• Supply Chain Coordination: Manage inbound/outbound logistics, coordinate with vendors and carriers, and ensure timely delivery of critical components to meet deployment schedules

• Asset Tracking & Compliance: Maintain accurate asset tracking systems, ensure compliance with security protocols, and manage media destruction and disposal processes

• Spare Parts Management: Ensure adequate safety stock levels, manage reorder points, and minimize stockouts of critical spare components

• Vendor Management: Build and maintain relationships with suppliers, negotiate service-level agreements, and manage purchase orders

• Reporting & Analytics: Develop and maintain KPIs, dashboards, and reports to track logistics performance (e.g., SLA adherence, dwell time, inventory accuracy, cost per unit)

• Cross-functional Collaboration: Partner with Data Center Operations (DCO), Data Center Engineering (DCEO), capacity planning, trade compliance team, and project teams to align logistics support with operational needs

• Safety, Security & Compliance: Ensure all logistics operations comply with safety, standards, security and EHS requirements, and company policies

• Process Optimization: Identify and implement process improvements to increase efficiency, reduce costs, and minimize inventory discrepancies

• A day in the life

• Data center facility environment with exposure to server rooms, loading docks, and warehouse areas

• Flexibility to support 24/7 operations, including occasional off-hours and on-call responsibilities

• Travel may be required (10–20%) for multi-site oversight or vendor meetings

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or equivalent qualification in supply chain management, engineering, business management or other relevant field
• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
• 5+ years of people management experience
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams
• Experience in operations or inventory management
• Experience demonstrating strong analytical abilities and confidence in the use of data
• Experience in stakeholder management and communication management
• Experience in Business English skills, both verbal and written

Preferred Qualifications

• Experience in data centers, infrastructure service providers, or related technology companies
• Knowledge of IT/technology transactions or equivalent
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Knowledge of BI analytics, reporting or visualization tools like Tableau, AWS Quick Sight, Cognos or other third-party tools
• Experience in a 24x7 operational services or support environment
• Experience with general troubleshooting/debugging of hardware, or experience managing teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.