Amazon
Amazon

Business Manager, UK Regional Public Sector

RoleOperations
LevelMid Level
LocationLondon, United Kingdom
WorkOn-site
TypeFull-time
Posted4 days ago
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About the role

What if your job was to make sure sales leaders always have the operational discipline, rhythm, and insight needed to deliver — and that they are always aligned with the standards set across the wider organisation?
That’s essentially what you’ll do as a Sales Strategy Developer in the UK Regional Public Sector (RPS) team at AWS. You’ll be embedded within the team and will be responsible for ensuring it operates with the cadence, governance, and quality required to meet the expectations of UK, Germany and International Organisations Public Sector (UKGI PS). You’ll work in conjunction with the UKGI PS Business Manager, delivering against the frameworks, operating rhythm, and standards they set — while making sure your team’s deliverables are on time, on quality, and aligned with WW Public Sector (WWPS) requirements.
Here’s what makes this role genuinely different:
You will collaborate with Field Sales Operations to be the operational engine of RPS. You’ll deliver against the business rhythm set for UKGI PS — making sure RPS meets the deadlines and requirements of the wider organisation. When the UKGI PS Business Manager sets the standard, you’ll make sure RPS hits it.
You will turn data into decisions for RPS. You’ll surface the insights that matter, frame the trade-offs clearly, and make sure every business review drives action — not just reporting. You’ll complement what Field Sales Ops provides by contextualising data for your leadership.
You will bring rigour without bureaucracy. Governance doesn’t have to mean slowness. You’ll deliver against the operating mechanisms set for UKGI PS, keeping the RPS leadership accountable and aligned — while staying lean, fast, and focused on what actually moves the needle.
You will solve real, meaty problems. How do you keep RPS aligned with organisation-wide priorities when demands compete? How do you ensure RPS’s commitments don’t drift? How do you implement a cadence that’s tight enough to drive execution but flexible enough to adapt? These are the puzzles you’ll own.
You will build things that didn’t exist before. Whether it’s an AI-powered workflow that automates action tracking, a smarter way to prepare RPS leaders for their most important decisions, or a tailored implementation of an org-wide framework — you won’t just manage processes, you’ll invent better ones.
We’re looking for someone who gets genuinely excited about operational excellence, thinks in systems, asks “why do we do it this way?” on a daily basis, and has the drive to go and fix the answer. If you’re the kind of person who sees a messy process and can’t rest until it’s clean — you’ll fit right in.

Key job responsibilities
Deliver against the UKGI PS operating rhythm. You’ll ensure RPS meets the cadence set for UKGI PS — weekly, monthly, and quarterly reviews that drive accountability and decision-making. You’ll ensure every meeting has a clear purpose, the right preparation, and outcomes that are tracked to completion. You won’t design the operating rhythm from scratch — you’ll deliver against the rhythm set by the organisation, making sure RPS meets deadlines and requirements.
Align with UKGI PS Front Office standards. You’ll ensure RPS deliverables — OP submissions, QBR inputs, governance outputs, including budgets — meet the standards, formats, and deadlines set. You’ll be the RPS point of contact for centralised requests and will ensure quality and timeliness of all inputs.
Implement and iterate on org-wide frameworks. You’ll adopt measurement frameworks, SOPs, and best practices established at the UKGI PS level, tailoring them for RPS’s context while maintaining consistency. You’ll track whether strategic initiatives are delivering against defined success criteria, using frameworks designed collaboratively with the UKGI PS Business Manager. You’ll feed back learnings to continuously improve the approach.
Drive governance and accountability within your team. You’ll own the tracking of strategic commitments, actions, and escalations within RPS. When leaders make a decision, you’ll ensure it translates into clear owners, deadlines, and follow-through. Nothing drifts on your watch.
Feed into the Operating Plan process. You’ll support the operating plan process by providing your team’s inputs — headcount and investment planning data, strategic priorities, and business cases for new growth initiatives. You won’t own the OP process end-to-end, but you’ll ensure your team’s contributions are accurate, timely, and aligned with UKGI PS requirements.
Manage RPS budgets. You’ll own the day-to-day management of RPS’s budgets — tracking spend, ensuring alignment with priorities, and flagging risks or underspend to Finance and the UKGI PS Business Manager.
Bring AI and automation into how we operate. Collaborating across the organisation, you’ll find every manual, inefficient process in the business rhythm and figure out how AI agents and automation can do it better — from action tracking to data synthesis to review preparation. You’ll prototype solutions and champion adoption within RPS.
Support RPS engagement and events. You’ll coordinate logistics and content for team engagement events, leadership offsites, customer showcases, and other forums that feed into the UKGI PS-wide operating rhythm.
Be the connective tissue for RPS. You’ll keep RPS aligned with the wider UKGI PS organisation — managing information flow across RPS leadership, field sales operations, finance, and specialist functions. When something falls between the cracks, you’ll catch it. When leaders need context they don’t have, you’ll provide it. You’ll drive cross-functional alignment within RPS — including with commercial, partner, and specialist functions — to ensure strategic initiatives are coordinated and mutually reinforcing.

A day in the life
Your morning might start by reviewing the output of an AI agent you deployed last week — one that now automatically tracks and chases actions from RPS’s leadership meetings that used to take hours of manual follow-up. You’ll check what it caught overnight, tweak the workflow, and think about where to apply the same approach next.
By mid-morning, you’re preparing RPS’s inputs for a quarterly business review — pulling together performance data, surfacing the three things RPS leadership needs to debate, and ensuring everything meets UKGI PS standards and deadlines. You’re not just assembling documents; you’re shaping the conversation.
After lunch, you might be in a governance review, walking through RPS’s strategic commitments and flagging where things are off-track. Then you’re switching gears to pull together your team’s inputs for the operating plan — making sure the numbers are accurate and the narrative is tight before Finance and Field Sales Ops need them.
No two days look the same. Some days you’ll be deep in data, building the insight that drives a critical decision. Others you’ll be implementing a measurement framework or scoping an automation that could save the team hours every week. You might be coordinating an all-team event or preparing for a customer showcase. Occasionally, you’ll find yourself pulled into something completely unexpected — a fast-turnaround brief for senior leadership, or an opportunity to pilot a brand-new AI tool before anyone else.
The thread that ties it all together? You’re always asking: does RPS have what it needs to deliver — and is it meeting the standards the wider organisation expects?

About the team
We’re the UK Regional Public Sector (RPS) team within AWS — responsible for helping public sector organisations across England, Scotland, Wales, and Northern Ireland adopt cloud and AI to transform how they serve citizens. Our customers span Healthcare, Education, Central and Local Government, and Non-Profit Organisations.
Day to day, you’ll be embedded within the team, working closely with its leadership team. You’ll interact regularly with account managers, partner managers, solutions architects, finance, marketing, HR, and public policy teams. You’ll collaborate with the UKGI PS Front Office, which sets the standards and frameworks you’ll implement, and you’ll act as the operational backbone that keeps RPS aligned and moving in the same direction as the wider UKGI PS organisation.
Our customers are tackling some of the most important challenges in society — modernising public services, improving healthcare delivery, and widening access to education. What you build — the sharper governance, the cleaner cadence, the better-informed decisions — directly enables your team to support those customers faster and more effectively.
We’re transparent about what we are: a team that moves fast, embraces change, and expects everyone to bring rigour and ideas in equal measure.

Basic Qualifications

  • Experience using data and metrics to determine and drive improvements
  • Bachelor's degree or equivalent in a related field
  • Experience in sales, inside sales, or business development
  • Experience working across functional teams and senior stakeholders
  • Experience presenting to senior leadership
  • Experience leveraging technology to drive process improvements

Preferred Qualifications

  • Experience managing complex projects and/or programs within a matrix environment
  • Experience working with or evaluating AI systems
  • Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
  • Experience in senior level leadership support, or experience handling confidential information and maintaining professionalism in dealing with senior executives
  • Experience in the public sector
  • Experience with budgeting, scheduling and cost reports

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Benefits and perks

Free Meals

Required skills

Business operations

Data analysis

Governance

Planning

Stakeholder management

About Amazon

London

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