The North American Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven and experienced Sales Operations Lead for the Cloud Sales Center. The candidate in this role is an important business stakeholder and partner for sales leadership and will play a key role in supporting the go-to-market strategy. The candidate for this role is expected to work cross functionally to help the organization successfully land and execute against strategic priorities and goals. We are looking for a hands-on and motivated self-starter who is comfortable in ambiguity and can navigate effectively in a matrixed environment to drive business results.
The candidate for this role will support the rhythm of the business activities such as Annual Planning, Target setting, Operational Strategy, and Monthly Business Reviews, and other cadenced reporting and metrics for the business. This position will play a key role in defining processes for end-to-end execution of territory planning, headcount and resource allocation, and goal setting.
This candidate will need to navigate internal systems, tools, and roll up their sleeves to drive predictable reporting, analyze business trends and make recommendations to senior management. The ideal candidate has strong business and financial acumen, broad knowledge of sales operations, experience supporting full-cycle sales, and a deep analytic background. The candidate should be comfortable building and experimenting with the latest tools including GenAI.
This position works with a cross-section of stakeholders including Sales leadership, Finance, the Tools and Technology team, and the Partner team. The candidate for this role must have the ability to communicate effectively across multiple technical and non-technical stakeholders.

Key job responsibilities
-Work with sales leadership to optimize the go-to-market strategy of the Cloud Sales Center organization
-Work cross functionally with various stakeholders to execute key priorities
-Support rhythm of business activities
-Identify reporting issues, gaps in processes, and drive timely resolution
-Create new tools and business processes that simplify, standardize and enables operational excellence

About the team

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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Work/Life Balance
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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 96,900.00 - 169,500.00 USD annually
USA, TX, Austin - 88,100.00 - 154,100.00 USD annually
USA, VA, Arlington - 88,100.00 - 154,100.00 USD annually