There's never been a more exciting time to join Amazon and help support the growth of the Seller Services business!

Amazon Australia is growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us every day in our mission to be the most customer-centric company on earth. We need a motivated Key Account Manager to work with existing Selling Partners and make them successful on Amazon, together with our Product Management and Tech teams.

To reach our aspiration, we need talented, bright, and driven people just like you! If you'd like to help us build the place to find and buy anything online, this is your chance to make history by joining the amazing team at Amazon and to take a first step and building a brilliant career.

Amazon is seeking to hire a Key Account Manager in our team to help support our Existing Selling Partners to grow on Amazon. You'll join a high performing, learning-orientated, analytical team, who are motivated to work hard, have fun, and make history.

The successful candidate will combine Account Management with strategic thinking, and a hands-on attitude to guide Selling Partners to become successful on Amazon through the right product selection offering, delivery programs, digital marketing and promotions.

The Key Account Manager will also be responsible for using feedback from Selling Partners to identify opportunities to improve Amazon’s products, services, processes, systems and tools. They'll possess strong negotiation and analytical skills, together with proven commercial nous. The ability to effectively prioritize and multi-task is a must, together with excellent project management skills and laser sharp attention to detail. They must also be an effective communicator, working with some of Amazon.com.au’s most important partners, as well as with internal colleagues and cross-functional leaders.

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There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.

Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.

Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.

This position requires full-time in-office presence 5 days per week at our CBD location.

• Key job responsibilities
• Build and nurture relationships with strategic Selling Partners
• Guide partners through product selection, delivery programs, and marketing initiatives
• Analyze market trends and partner feedback to enhance Amazon's services and tools
• Develop and implement growth strategies for partner accounts
• Collaborate across teams to improve processes and systems

A day in the life
You'll connect with Selling Partners to understand their needs and help them succeed on Amazon's platform. Your day might include consulting on product strategy, analyzing performance metrics, and identifying opportunities for growth. You'll work closely with Product Management and Tech teams to ensure seamless partner experiences.

About the team
We are a collaborative, inclusive team focused on innovation in the Existing Seller space. Our diverse backgrounds and perspectives help us better serve our partners and customers.

Basic Qualifications

• Bachelor's degree or equivalent
• 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience

Preferred Qualifications

• Experience in cold calling, prospecting and qualifying companies or equivalent
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.