Amazon Merch on Demand is building a store experience that transforms how sports teams and organizations create, coordinate, and purchase custom merchandise. We're looking for a Senior UX Designer to own the end-to-end customer experience—from storefront creation through purchase and fulfillment. You'll design experiences that leverage AI and automation to make complex coordination effortless.

This role requires both strategic thinking and flawless execution. You'll identify opportunities to expand into new customer segments, design systems that scale, and create a foundation for long-term growth.

Key job responsibilities
You'll drive UX from concept to launch for this store experience built for sports teams and organizations, partnering closely with a Product Manager who owns product vision and strategy. You'll define how teams create custom storefronts, how AI generates on-brand designs, how customers discover and customize products, and how they coordinate purchases.

Working with engineering, data science, business development, and cross-functional partners, you'll advocate for customers through research, facilitate brainstorming sessions, present to senior leadership, and ensure quality through development and launch.

About the team
You'll join the Fashion & Fitness Subsidiaries UX team at Amazon—a group that includes Shopbop and Zappos, known for elevated craft, customer obsession, and creative problem-solving. While you'll support Merch on Demand (owned by a peer organization), you'll bring our team's unique perspective: designing intuitive shopping experiences that inspire and make everyday shopping easy.
If you want to build something new at Amazon scale with real ownership, this is the role.

Basic Qualifications

• 7+ years of design experience
• Experience communicating and presenting to senior leadership
• Bachelor's degree or equivalent
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography

Preferred Qualifications

• Experience working with scalable design systems
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 155,400.00 - 210,300.00 USD annually
USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually