MULTIPLE POSITIONS AVAILABLE:

Employer: AMAZON WEB SERVICES, INC.
Offered Position: Support Engineer III-Ext
Job Location: Seattle, Washington
Job Number: AMZ9674150

Position Responsibilities:

Provide support to data analysts using Amazon Marketing Cloud. Work with AWS customers to understand how they use AWS services and provide customer feedback to development teams. Write code samples, tutorials, and technical articles for the customer community. Collaborate with internal stakeholders to drive timely customer communication during critical events. Drive projects that improve support-related processes and customer user experience.

Position Requirements:

Master’s degree or foreign equivalent degree in Computer Science, Engineering, or a related field and one year of experience in the job offered or in a related occupation. Employer will accept a bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, or a related field and five years of progressive post-baccalaureate experience in the job offered or in a related occupation as equivalent to a master’s degree and one year of experience. Must have one year of experience in the following skills: (1) development or technical support; (2) troubleshooting and debugging technical systems; (3) driving process and service improvements.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $143,276/year to $163,700/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications

Position Requirements:

Master’s degree or foreign equivalent degree in Computer Science, Engineering, or a related field and one year of experience in the job offered or in a related occupation. Employer will accept a bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, or a related field and five years of progressive post-baccalaureate experience in the job offered or in a related occupation as equivalent to a master’s degree and one year of experience. Must have one year of experience in the following skills: (1) development or technical support; (2) troubleshooting and debugging technical systems; (3) driving process and service improvements.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.