Are you ready to bring your risk and regulatory compliance expertise to Amazon's dynamic environment? We're seeking a hands-on, innovative, and results-driven Risk Manager with proven experience in regulated entities. In this role within the 2nd Line North America Risk and Compliance Office, you'll play a pivotal role in designing, executing, and monitoring our Risk program across legal entities throughout the United States and Canada.
The Risk Manager will drive risk appetite statements, key risk indicators, AML/CFT and sanctions evasion risk assessments, issue management across compliance, operational and financial crime risks, new product launches assessments, escalation, and mitigation strategies across a diverse group of partners and risk disciplines. The role is vital to ensure we comply with North America’s legal and compliance requirements. You will have the chance to join a team that partners across businesses in North America and to shape the future of Amazon’s evolving risk and compliance programs. We value ownership, insight, intellectual flexibility, and sound business judgment.

Key job responsibilities

• Risk Appetite Framework
• Develop and maintain risk appetite statements for compliance, operational, and financial crime risks across North American legal entities, ensuring alignment with enterprise risk tolerance and regulatory requirements
• Facilitate quarterly risk appetite reviews with senior leadership and business stakeholders to assess adherence and recommend adjustments
• Risk Monitoring & Reporting
• Establish and monitor Key Risk Indicators (KRIs) across compliance, operational, and financial crime domains, defining thresholds, escalation triggers, and reporting cadences
• Build automated KRI dashboards and reporting mechanisms to provide real-time visibility into risk trends and emerging threats
• Conduct monthly KRI analysis to identify adverse trends, root causes, and recommend proactive mitigation strategies to leadership
• AML/CFT & Sanctions Risk Assessment
• Execute comprehensive AML/CFT and sanctions evasion risk assessments for existing products, services, and customer segments across U.S. and Canadian
• Evaluate inherent and residual risks using industry frameworks (e.g., FATF guidance, FinCEN requirements) and assess control effectiveness
• Produce detailed risk assessment reports with risk ratings, control gap analysis, and prioritized remediation recommendations
• Maintain risk assessment methodology and ensure alignment with regulatory expectations and industry best practices
• Issue Management & Remediation
• Own the end-to-end issue management lifecycle for compliance, operational, and financial crime risks, including identification, documentation, prioritization, calibration and closure validation
• Partner with 1st Line teams to develop remediation action plans with clear ownership, milestones, and success criteria
• Track and report on issue remediation progress to Committees and senior leadership, escalating delays
• Conduct root cause analysis for recurring or systemic issues and recommend sustainable control enhancements
• New Product Risk Assessment
• Serve as 2nd Line risk advisor for new product launches, feature enhancements, and strategic initiatives, conducting independent risk assessments before go-live
• Evaluate compliance, operational, and financial crime risks associated with new offerings, including customer onboarding flows, payment methods, and geographic expansions
• Provide risk opinions and approval recommendations to Committees and senior leadership
• Prepare leadership mechanisms with risk briefings for monthly and quarterly business reviews, committees, and board meetings
• Serve as 2nd Line liaison with 1st Line business owners on risk-related matters
• Risk Mitigation Strategy & Control Design
• Maintain risk and control documentation including risk registers, control inventories, and assessment methodologies
• Drive innovation in the risk management framework, leveraging data analytics and technology to enhance efficiency and effectiveness.
• Manage several projects simultaneously with a sense of urgency.

About the team
Join our ambitious North America Risk and Compliance team, where we view risk and compliance as a strategic enabler for Amazon's growth. We're passionate about innovation, collaboration, and maintaining the highest standards of integrity. Our team thrives on intellectual debate and is committed to upholding Amazon's core values in everything we do.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Basic Qualifications

• Bachelor's degree or equivalent
• Knowledge of Anti-Money Laundering (AML) laws and regulations, including the Bank Secrecy Act (BSA) and OFAC regulations
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Experience in a financial institution, licensed money transmitter, compliance, payments, e-commerce, or operational risk management environment
• Experience designing, implementing and monitoring risk appetite statements and key risk indicators
• Experience managing end-to-end life cycle of issue identification, root cause analysis, documentation and closure validation
• Experience implementing and executing Financial Crimes risk assessments
• Experience with risk-based analysis of products and vendors

Preferred Qualifications

• Experience providing and effectively communicating strategic and tactical recommendations based on data
• Experience with strong project management skills and the ability to thrive in a fast-paced environment
• Payment’s risk and control management experience highly preferred
• Experience with implementation of GRC tools
• Understanding of transaction processing environments is a plus
• Demonstrated track record of taking ownership and driving results
• Experience with program requirements definition and data and metrics leveraging to drive improvements experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.