トレンド企業

Amazon
Amazon

Work hard. Have fun. Make history.

Seller Support Senior Associate - Portuguese

職種エンジニアリング
経験シニア級
勤務地Virtual, CRI
勤務オンサイト
雇用正社員
掲載1ヶ月前
応募する

This is a full-time, permanent, remote position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

The Trilingual Selling Partner Support Associate is the primary solution provider for global sellers on the Amazon platforms. In addition to providing a remarkable Seller experience. A Selling Partner Support Associate is expected to address system issues, identify and implement process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements for phone, chat or/and email cases.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the team
Prior applying, please consider the following:

  • Only schedules available for this role are Tuesday-Saturday 5:00-14:00/6:00-15:00/8:00-17:00; Thursday-Monday 5:00-14:00/8:00-17:00/13:00-22:00; Sunday-Thursday 5:00-14:00/8:00-17:00. Option to choose schedule is subject to availability on the date offer is extended to successful candidate. Part-time, night or ‘graveyard’ shifts are not available.
  • Amazon is a multinational technology company with English as its core business language and your hiring team may be located in different jurisdictions.

Basic Qualifications

    • 2+ years of working experience in corporate environments AND/OR volunteering, TCU, internship or university professional practice.
    • B1 English proficiency or higher.
    • B1 Portuguese proficiency or higher.

Preferred Qualifications

    • University Bachelor's degree in process or completed.
    • Experience in peer coaching, mentoring, and/or training, etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazonについて

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

従業員数

Seattle

本社所在地

$1.5T

企業価値

レビュー

10件のレビュー

3.4

10件のレビュー

ワークライフバランス

2.5

報酬

4.2

企業文化

3.0

キャリア

3.8

経営陣

2.7

65%

知人への推奨率

良い点

Great benefits and competitive pay

Learning and advancement opportunities

Good teamwork and colleagues

改善点

High pressure and long hours

Poor work-life balance

Toxic work culture and management issues

給与レンジ

4件のデータ

L2

L6

L3

L4

L5

L2 · Data Analyst L2

0件のレポート

$108,330

年収総額

基本給

$43,332

ストック

$54,165

ボーナス

$10,833

$75,831

$140,829

面接レビュー

レビュー6件

難易度

4.0

/ 5

期間

21-35週間

体験

ポジティブ 0%

普通 17%

ネガティブ 83%

面接プロセス

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Technical Interview

6

Onsite/Virtual Interviews

よくある質問

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge