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Software Development Engineer II, Devices Sales & Customer Experience

Amazon

Software Development Engineer II, Devices Sales & Customer Experience

Amazon

Mexico City, DIF, MEX

·

On-site

·

Full-time

·

2w ago

As a Software Development Engineer at Amazon Devices, you'll be part of teams building and innovating consumer technology at global scale. Our teams build and maintain critical systems that power Amazon's entire device ecosystem, impacting millions of customers worldwide. Here's what makes this role exciting:

  • Key job responsibilities
  • Build large-scale distributed systems that handle millions of requests daily
  • Work with innovative technologies including AI/ML, cloud computing, and modern development frameworks
  • Design and implement solutions that balance performance, reliability, and scalability
  • Contribute to technical decisions that influence the future of Amazon's device platforms

A day in the life
Business Impact

  • Directly contribute to the success of Amazon's device portfolio including Echo, Kindle, Fire TV, Ring, Blink, and more
  • Help shape customer experiences across shopping, content consumption, and device interactions
  • Drive automation and efficiency in critical business processes
  • Provide technical solutions to complex business problems

Growth and Innovation:

  • Work in a start-up like environment while leveraging Amazon's scale
  • Participate in the full product development lifecycle
  • Collaborate with world-class engineers and thought leaders
  • Opportunity to contribute to innovative solutions and best practices
  • Learn and grow with exposure to multiple technologies and domains to complex business problems

About the team
You'll join one of several high-impact teams working across the Amazon Devices ecosystem:

  • Demand Planning and Forecasting: Build ML-powered forecasting systems and scalable solutions for global device inventory management
  • Customer Shopping Experience: Create next-generation shopping experiences and personalization systems for Amazon Devices across platforms
  • Device Services and Subscriptions: Develop subscription platforms, service integration frameworks, and real-time entitlement systems
  • Photos and Media Services: Build consumer applications for Echo Show, Fire TV, and mobile platforms with cloud-based media processing
  • Financial Systems Automation: Design high-throughput financial processing systems and automated reconciliation platforms

Basic Qualifications

  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Experience programming with at least one software programming language

Preferred Qualifications

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
  • Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

$1.5T

Valuation

Reviews

2.9

10 reviews

Work-life balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

4 data points

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0 reports

$108,330

total per year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge