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At Amazon we strive to be Earth's most customer-centric company. Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings. As a result, Amazon continues to grow and evolve across many different business lines.
In supporting this growth and evolution, Amazon Finance Operations (Fin Ops) goal is to deliver seamless procure-to-pay, order-to-cash and payroll processes that enable geographic and market expansion across all Amazon’s businesses, from Retail, Digital, Healthcare, and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance. As part of this growth we now seek a Customer Obsessed, Results Driven Program Manager to join our expanding Fin Ops Program Management Office (PMO) in the North America region.
Revolutionize Amazon's Global Businesses as a Program Management Solution Enabler. This is no ordinary Program Management role. At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As a Program Manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your PMO Excellence proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Program Management? Apply now and join the Amazon team driving the future of global technology and innovation.
Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.
- Key job responsibilities
- Delivering complex, large scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams.
- Understanding the business requirements and then ensuring these can be implemented from a people, process, policy and technology perspective by working with Amazon’s technical teams to effectively design, develop, test and launch scalable solutions that address customer needs while meeting our high controllership standards.
- Ensuring consistent and efficient execution of projects, adhering to Amazon’s governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization.
- Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key PMO Excellence stakeholders and team members. Ensuring Plan B’s are always in place.
- Continually strengthening Fin Ops effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities.
Who are we looking for?
We require someone who can apply structured and analytical thinking to solve problems, while motivating their project teams, through superior influencing and inter-personal skills, to resolve conflicts, drive cross-functional decision making and deliver results.
About the team
The successful candidate will bring a demonstrated ability to deliver large scale, complex business program implementations in fast-paced, deadline driven and remote environments, ideally involving systems development and integration. Additionally, they will have a proven ability to learn quickly, distill complex scenarios into easily understandable synopses and communicate persuasively, in both written and oral form.
Amazon highly values diversity and has a number of initiatives in place to facilitate career opportunities and support individual career growth, including flexible working. There is a structured and supportive on-boarding environment to support new starters in getting up to speed quickly.
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Healthcare experience
- IT/Tech project experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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About Amazon

Amazon
PublicAmazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
10,001+
Employees
Seattle
Headquarters
Reviews
2.9
10 reviews
Work Life Balance
2.8
Compensation
3.7
Culture
2.5
Career
2.3
Management
2.1
35%
Recommend to a Friend
Pros
Good pay and compensation
Strong benefits package
Flexible scheduling options
Cons
Poor management and leadership
Limited growth and promotion opportunities
High stress and demanding work environment
Salary Ranges
2 data points
L2
L3
L4
L5
L6
L2 · Data Analyst L2
0 reports
$108,330
total / year
Base
$43,332
Stock
$54,165
Bonus
$10,833
$75,831
$140,829
Interview Experience
10 interviews
Difficulty
3.7
/ 5
Duration
21-35 weeks
Offer Rate
20%
Experience
Positive 10%
Neutral 10%
Negative 80%
Interview Process
1
Application Review
2
Recruiter Screen
3
Online Assessment
4
Technical Phone Screen
5
Onsite/Virtual Loop
6
Team Matching
7
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Leadership Principles
Technical Knowledge
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