We're seeking a Principal Strategy and Biz Ops leader to serve as the operational backbone and strategic thought partner for the WFS Products and Analytics organization. You'll own the mechanisms that enable a 100+ person, globally distributed team to execute with clarity, measure impact with precision, and scale without creating bottlenecks. This role operates at the intersection of strategy, operations, and execution — translating the Director's strategic intent into executable plans, designing mechanisms that prevent systemic failures, and ensuring organizational effectiveness across all functions.

Key job responsibilities

1. Organizational Effectiveness
   Manage stakeholder alignment for cross-org initiatives (Tiger Teams, process changes)

Team Operations & Rhythm of Business:

Establish and maintain team operating cadence (weekly syncs, monthly reviews, quarterly planning)
Drive adoption of team tenets and operating model across 100+ employees

Talent & Organizational Development:

Partner with Director on org design and headcount planning
Coordinate hiring for critical roles (backfills, new positions)

Strategic Planning & Roadmap Alignment:

Build framework-based prioritization model balancing Must Win goals, strategic bets, and operational excellence
Cross-Functional Dependency Management across 3 sub-teams (FER, Product, GenAI Program) + external partners (ITA, HVH, WS-TT)
Identify critical path blockers 2-3 quarters ahead
Escalate conflicts to Director level with data-driven trade-off recommendations

1. Communication

Leadership Communication & Reporting:

Prepare monthly MBR materials for Director (goals, risks, decisions needed)
Draft executive communications (memos, decision documents, escalations)
Own "anticipated questions" preparation for Director/VP reviews

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience delivering cross functional projects
• Experience in technical program management
• Experience in corporate finance including budgeting/planning, forecasting and reporting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 137,600.00 - 186,200.00 USD annually
USA, WA, Seattle - 137,600.00 - 186,200.00 USD annually