Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world. Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals.
We are seeking an experienced Seller Ops Specialist driving the development and readiness of our business operations for service initiating and evolving. It requires to identify gaps, develop programs, landing services, as well as executing against our business strategic priorities. The successful candidate will combine solid understanding of business insights and process knowledge with the ability to synthesize priorities and corporate resources into a comprehensive enablement plan.

• Key job responsibilities
• Create, develop, manage, and lead the successful execution of the cross-functional service initiative programs in conjunction with program or product teams and stakeholders.
• Develop and maintain an effective governance process and measurements focused on providing insights on performance and impact on program effectiveness.
• Operational Excellence: Drive continuous improvement as a process expert, leveraging AI integration to enhance overall supply chain efficiency and effectiveness with mechanism build up.

Basic Qualifications

• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience in developing and executing an analytic vision to solve business-relevant problems
• Minimum 4+ years of freight forwarding experience and 2+ years of program management experience or service enablement role with increasing influence and responsibility.
• Strong analytical skills with the ability to analyze and interpret data, solve problems efficiently, and evaluate alternatives while assessing advantages and associated risks

Preferred Qualifications

• Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses
• Experience in process improvement and program management skills with proven results
• Familiar with AI and SQL, able to query required data through SQL command.

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