Technical Program Manager, NPD Hardware

Amazon Web Services' Network Products Development team is looking for experienced hardware engineering professionals to help build our next generation networking platforms. The right candidate will play a key role in the delivery of our next generation Ethernet switching platforms for our world class data centers. Strong experience in modular chassis based enterprise/carrier products is a must.

The ideal candidate is an experienced program manager with Ethernet networking experience in the areas of terabit switch fabrics, 10/40/100 gigabit interfaces, embedded CPU subsystems, and network processors. Previous experience in managing hardware programs with overseas ODM/JDM partners is a must. Experience both in development and manufacturing is required, and experience with supporting product life cycle after production release is a plus. This includes supply chain support, second source component qualification, and fleet support.

Key job responsibilities
-Program Ownership: Lead full lifecycle program management for networking hardware products - from architecture definition and design reviews through EVT/DVT/PVT validation, qualification, mass production ramp, and post lifecycle support.

-Cross-Functional Leadership: Drive alignment across hardware engineering, external ASIC/silicon teams, firmware/software, supply chain, manufacturing, and data center operations to ensure high quality, on-time, on-budget delivery.

-Risk Management: Proactively identify technical, schedule, and supply chain risks, develop mitigation strategies and escalate appropriately to leadership.

-Milestone & Schedule Management: Define and maintain detailed program schedules, track milestones, manage dependencies, and communicate status to hardware management, senior leadership and stakeholders, actively participate in writing clear communication to all stakeholders (monthly business reviews, quarterly business reviews, operational planning).

-Vendor & ODM Management: Partner with ODMs, contract manufacturers, and component suppliers to manage quality, delivery, quality, and cost.

-Process Improvement: Identify gaps in existing Amazon processes and drive improvements to increase efficiency, quality, and predictability across the organization.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Cupertino - 171,000.00 - 231,400.00 USD annually