AWS’ growth is driving a rapid expansion of its contract operations team and has the need for a detailed, process orientated individual who will support contract onboarding for our private pricing customers. This will include managing multiple defined processes, ensuring data integrity within our systems, and communicating frequently with various teams. The successful candidate must be a strong communicator, be detail oriented, have the ability to manage multiple tasks simultaneously, and thrive in a dynamic, quickly changing environment.

AWS has a strong culture of data-driven decision-making requiring timely, accurate, and actionable intelligence that delivers significant business value. AWS contracts help deliver business value by ensuring all custom terms are captured and documented appropriately. This is a wonderful opportunity to help build a process to better service our customers while ensuring all AWS contracts are operationalized efficiently and accurately.

• Key job responsibilities
• Own the process of drafting and onboarding various contract types depending on seasonal volumes and bandwidth needs. Responsibilities include facilitating facilitating communication between key partners, and implementation of agreements into contract management systems
• Act as a resource for in-house reporting including operational volume forecasts, pipeline summaries, and metric tracking
• Utilize system data to draft in-depth various contract types
• Actively participate/drive process and system improvements
• Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements
• Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems
• Proactively identify and implement operational improvements, enhancements, and system customization that meet business requirements
• Communicate effectively across all related channels to ensure transparency of process
• This is not a legal position.

About the team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth:

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Basic Qualifications

• Bachelor's degree or equivalent in Business, Accounting, or a related field
• 1+ years of analytics and/or operations experience
• Experience working with a queue of requests with Service Level Agreements (SLA) and accuracy targets against Standard Operating Procedures (SOP)
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment

Preferred Qualifications

• Experience in Salesforce
• Experience in contracting and legal compliance review
• Experience with project management
• Experience in data analysis and reporting
• Experience collaborating with cross-functional teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.