Event Program Manager , AWS Global Events

The Event Program Manager will execute end-to-end operations and delivery of specific event workstreams or programs within AWS's event portfolio. This role requires strong program management skills and the ability to manage multiple priorities while ensuring high-quality delivery. You will be responsible for implementing event strategies across various disciplines (e.g., content, operations, platforms, live event production, online events and specialized audience programs) and playing a key role in onsite execution.

• Impact & Scope
• Drive successful execution of key event workstreams
• Ensure high-quality delivery of program elements
• Contribute to process improvements and best practices
• Support delivery of AWS's largest events
• Build expertise in specific event disciplines

Key job responsibilities

• Program Management & Execution

• Support the end-to-end delivery of assigned event workstreams or programs (examples: content operations, platform management, expo areas, audience-specific programs, online events)

• Manage day-to-day program activities, including timeline development and stakeholder coordination

• Create and maintain project documentation and status reporting

• Coordinate with vendors and internal teams for successful delivery

• Own specific onsite responsibilities during live events

• Event Planning & Delivery

• Implement standardized processes from the Global Event Centre of Excellence

• Coordinate event logistics within assigned workstream

• Ensure consistent delivery quality across program elements

• Support budget tracking and reconciliation

• Manage onsite teams and vendors during event execution

• Troubleshoot and resolve issues during live events

• Stakeholder Coordination

• Act as primary liaison between stakeholders, vendors, and internal teams

• Manage regular communications and status updates

• Coordinate with regional teams to ensure local relevance while maintaining global standards

• Gather and incorporate stakeholder feedback

• Support stakeholder needs during onsite execution

• Operations & Measurement

• Implement standard operating procedures and best practices

• Support data collection and reporting for program metrics

• Lead post-event analysis and documentation

• Contribute to process improvement initiatives

• Maintain program documentation and playbooks

A day in the life
As our Event Program Manager, you'll be at the heart of AWS's event execution — coordinating across multiple teams, vendors, and stakeholders to deliver world-class experiences. Your day might involve managing project timelines for an upcoming Summit, coordinating with platform vendors on registration setup, aligning content operations with speaker management teams, preparing onsite run-of-show documents, or conducting post-event debriefs to capture insights and drive continuous improvement.

About the team
The AWS Events team is at the forefront of delivering world-class experiences that bring the cloud community together. From large-scale Summits and re:Invent to executive programs and online events, our team manages the full spectrum of event workstreams — including content operations, platform management, expo areas, live event production, audience programs, and event registration. As an Event Program Manager, you will be a critical driver of operational excellence, ensuring seamless execution across multiple event disciplines. You'll collaborate with cross-functional teams and external partners to deliver innovative, high-impact experiences that inspire customers and showcase AWS's leadership in cloud and AI. This is an opportunity to grow your expertise in a fast-paced, global environment where no two days are the same.

Basic Qualifications

• Experience with strong project management skills and the ability to thrive in a fast-paced environment
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Bachelor's degree in a relevant field or equivalent work experience
• 5+ years of experience in event management or related field
• Experience supporting live event execution
• Experience with event management tools and technologies

Preferred Qualifications

• Experience with technology industry events (3,000+ attendees)
• Understanding of specific event disciplines (content, operations, platforms)
• Experience with virtual and hybrid event formats
• International event experience
• Knowledge of event registration and marketing automation platforms

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