AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Network Deployment Technician at AWS, you will get to help build and maintain a Cloud Computing Infrastructure across a number of data center and colocation sites in the Americas.

The role involves some periods working independently of your team and requires the ability to drive change while maintaining excellent communication.

Key job responsibilities

• Installation and configuration of routers, switches and DWDM hardware.
• Troubleshoot fiber optic and copper cabling, network installations and configuration.
• Coordinating colocation remote hands for new capacity installations.
• Work cross functionally with internal partners to deliver network capacity projects.
• Resolving data center and facility issues.
• Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
• Lead small to mid-size network deployment projects.
• Building relationships with remote teams to ensure swift response times to events.
• Performing site audits to ensure safety and quality meets AWS standards.
• Improving all operational processes within each site and/or cage.
• Providing status updates to stakeholders via internal tools.
• Decommissioning of cable and network hardware in collaboration with partner teams as needed.

About the team

About AWS Diverse Experiences:

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair
• 2+ years of computer networking experience
• 2+ years of using Linux and demonstrated proficiency with associated tools or languages experience
• 5+ years of computer hardware experience, including troubleshooting and repairing experience
• Experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
• Can bend and lift equipment up to 49 lbs throughout the shift

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings
• Experience managing work and priorities through a ticketing system and coordination with Manager
• 1+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
• Experience working in data centers with an emphasis on building and equipment operation
• 1+ years of network and operating system support experience, or Bachelor's degree or above in computer science, computer engineering, or related field
• • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 30.00 - 54.00 USD hourly