Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control: This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

• Key job responsibilities
• Program Leadership: Lead large-scale, complex technical programs across multiple teams and disciplines, from inception to delivery
• Strategic Planning: Develop and execute comprehensive program plans aligned with Kuiper's mission and business objectives
• Cross-functional Coordination: Orchestrate efforts across engineering, operations, product, and business teams to ensure seamless program execution
• Risk Management: Identify, assess, and mitigate risks that could impact program success, developing contingency plans as needed
• Stakeholder Management: Build and maintain relationships with senior leadership, external partners, and regulatory bodies, ensuring clear communication and alignment
• Technical Expertise: Leverage deep technical understanding to facilitate decision-making and problem-solving across teams
• Process Improvement: Implement and optimize program management methodologies to increase efficiency and scalability
• Metrics and Reporting: Develop and maintain program KPIs, providing regular updates to leadership on progress, risks, and outcomes

A day in the life
As a Technical Program Manager on the Kuiper IT Services team, you'll drive technology initiatives enabling satellite internet operations. Your day involves leading cross-functional stand-ups with IT infrastructure, engineering, and security teams to align on service delivery and resolve technical blockers. You'll manage programs spanning device fleet management, enterprise software deployments, manufacturing systems integration, and security compliance—analyzing metrics to inform decisions and identify risks. You'll coordinate with engineering leads on complex IT solutions, present program status to leadership, and partner with external vendors to deliver integrated services.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually