Research Analyst (ICQA), ICQA Lead, ICQA

Job summary

Summary:

Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.

• Key job responsibilities
• Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
• Prepare and publish daily/ weekly/ monthly reports on inventory quality (Large adjustments/Customer quality Defects/Process compliance Audit)
• Conduct daily training and also will be responsible to conduct daily skill huddles
• Quality Feedback to associates
• Stand-in for Process Associate and the Area Manager

A day in the life
Do daily deep-dive and escalate incase any gaps are identified in processes.

About the team
BLR8 ICQA Team focuses on Building Quality, configurations and supporting operations.

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

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