
Research Analyst (ICQA), ICQA Lead, ICQA
About the role
Job summary
Summary:
Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.
- Key job responsibilities
- Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects
- Prepare and publish daily/ weekly/ monthly reports on inventory quality (Large adjustments/Customer quality Defects/Process compliance Audit)
- Conduct daily training and also will be responsible to conduct daily skill huddles
- Quality Feedback to associates
- Stand-in for Process Associate and the Area Manager
A day in the life
Do daily deep-dive and escalate incase any gaps are identified in processes.
About the team
BLR8 ICQA Team focuses on Building Quality, configurations and supporting operations.
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred Qualifications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Benefits and perks
•Learning Budget
Required skills
Data analysis
Excel
Reporting
Data mining
Root cause analysis
Training
Microsoft Office
About Amazon
Bangalore
Headquarters