The Reverse Performance Logistics Analyst leverages operational excellence performance for reverse logistics across Brazil's delivery stations (DS & EDSPs).

The Transportation Team is looking for a passionate Reverse logistics performance Analyst.
This role requires an ambitious individual. You’ll represent a instrumental function within our wider Amazon Transportation Operations, as we work to leverage the performance of Reverse Operation and control the Network Losses metrics, using current mechanisms.

Key job responsibilities

• Essential Responsibilities

• Drive reverse logistics performance and NL metrics to meet or exceed operational targets

• Analyze and recommend system improvements to increase operational efficiency

• Partner with transportation teams to resolve network bottlenecks and maintain performance standards

• Monitor compliance with Reverse and NL Standard Operating Procedures (SOPs) across all facilities

• Implement data-driven process improvements aligned with business growth objectives

• A day in the life

• Review daily return metrics and facility performance on reverse logistics and NL activities.

• Coordinate with facility managers to resolve operational issues

• Update tracking dashboards and create action plans for performance gaps

• Conduct process audits to ensure SOP compliance

• Analyze return trends and provide recommendations for process optimization

• Develop mid-term operational plans aligned with business priorities and needs.

About the team
The Sustainable Transportation & Reverse Operations (STRO) team is a newly established division within Amazon's Transportation organization in Brazil .
Our mission is to establish a reverse logistics operations program structure, grouping projects and initiatives that are disperse within other team while maintaining our commitment to sustainability and operational excellence.

As a growing team, we offer unique opportunities to:

• Shape the reverse logistics operations from the ground up in Brazil
• Drive meaningful impact through sustainable transportation initiatives
• Collaborate with global teams across multiple regions
• Innovate and implement new solutions in an emerging field
• Apply lessons learned from traditional transportation operations to reverse logistics

Our team culture emphasizes:

• Innovation and experimentation
• Data-driven decision making
• Cross-functional collaboration
• Sustainability-focused solutions
• Customer-centric approach

Basic Qualifications

• Experience in defining and implementing process improvement initiatives using data and metrics
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Bachelor's degree or at the last year of the college course
• Intermediate English

Preferred Qualifications

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
• Experience working cross functionally with transports operations teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.