We are seeking a high-ownership, systems-oriented Sr Program Manager to drive cross-functional execution for Agent Studio, a flagship initiative within Selling Partner Services to enable a digital workforce for sellers. This role sits at the intersection of Product, Engineering, Science, UX, Trust, and Partner teams.

You will own large-scale, ambiguous programs that shape how Agent Studio primitives are built, validated, and scaled. You will bring structure to emerging problem spaces, establish operating mechanisms, and ensure alignment across multiple orgs and VP-level stakeholders.

This role is ideal for someone who thrives in frontier domains (AI/agents), can separate signal from noise, and drives clarity in environments where the “right answer” is not yet known.

Key job responsibilities
1.

Program Strategy & Structuring Ambiguity:

Translate product vision (e.g., multi-agent architecture, progressive autonomy, trust primitives) into executable program plans.

Define workstreams across primitives (evaluation, logging, guardrails, identity, orchestration, memory).

Build phased rollout strategies (pilot → GA → scaled adoption).

Identify cross-team dependencies and proactively mitigate risk.

2. Cross-Functional Execution

Drive alignment across Product, Engineering, Science, UX, and external partner teams.

Create durable mechanisms (e.g., review docs, risk trackers).

Lead weekly/monthly operating reviews and ensure executive-ready updates.

Coordinate launches of agents and platform capabilities.

3. Trust, Evaluation & Readiness

Partner with Trust, Legal, and Risk to define guardrails for agent autonomy.

Drive definition of evaluation frameworks for agent performance and safety.

Ensure that customer-facing capabilities are aligned with real technical readiness (no over-promising).

4.

Pilot & Adoption Management:

Stand up structured pilot programs.

Define success metrics beyond engagement.

Synthesize qualitative + quantitative feedback into roadmap recommendations.

5. Executive Communication

Prepare VP/S-Team level updates on program status, risks, and trade-offs.

Frame decisions clearly (options, implications, data gaps).

Anticipate narrative risks (e.g., expectation-setting around AI capabilities).

Basic Qualifications

• Bachelor's degree
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience producing executive-level written materials and presenting to executive audiences

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MI, Detroit - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually