The Fulfillment Center Learning Coordinator works with operations managers, area managers, production assistants to coordinate all associate onboarding activities for the site, and must be willing to work day/night shift.

Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Distribution Center Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:

• Key job responsibilities

• Coordinate ambassador identification program and track new hire onboarding and ambassador audits

• Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations

• Track learning curve and continuous improvement metrics at the site level

• Audit Powered Industrial Equipment Training program and trainer standard work

• Execute training programs for both seasonal and permanent trainers

• Coordinate and facilitate any training related programs

• Manage ticketing system and ensure tickets are closed within expected timeline

• Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs

• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)

• Document feedback results to help the learning department identify strengths as well as area of improvement

• Assess development needs for individuals and groups

• Fully understand workflow and daily production goals

• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve

• Balance and prioritize multiple tasks

• Maintain a positive attitude and presence on the floor

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance:

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth:

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• High school or equivalent
• Experience in a training role, including technical training

Preferred Qualifications

• Bachelor's degree or equivalent
• Speak, write, and read fluently in English
• Experience with Learning & Development and course facilitation or an equivalent professional qualification, or experience in a training role, including technical training, or a mix of training, performance management and coaching/mentoring
• Experience using Microsoft Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.