Are you a customer-obsessed builder passionate about helping customers achieve their full potential? Do you have the business acumen and technical pre-sales expertise to help customers evaluate, design, and adopt AWS as their strategic platform for Generative AI and ML workloads? Do you enjoy building impactful AI solutions? Join the GenAI/ML Specialists Solution Architect team as a Senior Generative AI & ML Specialist Solutions Architect - a senior individual contributor role requiring deep technical expertise and executive-level customer engagement.

The AGS Specialist organization is part of the customer facing NAMER sales organization, and is responsible for driving revenue and accelerating adoption of cloud and partner services across diverse customer segments. We work backwards from our customers’ most complex and business-critical challenges to develop and execute go-to-market plans that transform ideas into scalable, high-impact businesses. AGS NAMER teams include sales specialists and technical solution architects. As part of the team, you will contribute across the full lifecycle of AWS customer initiatives—from shaping new service and solution concepts to accelerating adoption of established offerings. We pride ourselves on thinking big, delivering exceptional customer outcomes, and collaborating seamlessly across AWS as #One Team.

Key job responsibilities:In this role, you will translate customer business challenges into solutions leveraging AWS. You will define, design, and deploy targeted architectures that accelerate adoption of AWS Generative AI and ML services. You will engage with senior engineers, architects, product leaders, data scientists, and executives at strategic enterprise customers to influence architectural decisions and provide structured feedback to AWS product teams.AWS collaborates with a range of partners in the AI ecosystem—including leading third-party foundation model providers (e.g., Anthropic, Meta, Mistral, etc.). You will build proof-of-concepts for AI- and agent-enabled applications, and provide feedback directly to service teams. As the ideal candidate, you bring a deep technical background and the business acumen required to lead complex engagements with large enterprises. You have hands-on expertise in traditional ML concepts as well as current areas such as LLMs, RAG, fine-tuning, AI system evaluation, prompt engineering, agents, and AIOps. You are able to credibly advise senior technical and executive stakeholders on architectural trade-offs, risks, and long-term strategy.

Key job responsibilities

• Working with customers’ development and data science teams to deeply understand their business and technical needs. After understanding their needs, you will design solutions that make the best use of the AWS cloud platform and AWS AI/ML Services including Sage Maker, Amazon Bedrock, Amazon Agent Core, Amazon Rekognition, Amazon Transcribe, Amazon Quick, Amazon Personalize, and other AI/ML services.
• Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment in the AMERICAS for Amazon Sage Maker and related services that support GenAI use cases.
• Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.
• Act as a technical liaison between customers and the Amazon Bedrock or other service teams to provide customer driven product improvement feedback.
• Develop and support an AWS internal community of GenAI related subject matter experts in the AMERICAS.

A day in the life
Your day will be dynamic and impactful. You'll engage with business leaders, dive deep into technical architectures, and craft transformative AI strategies. You'll collaborate across teams, translating complex technological concepts into clear, actionable solutions that drive meaningful business outcomes.

About the team
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• Experience in a technical role within a sales organization

Preferred Qualifications

• 5+ years of IT development or implementation/consulting in the software or Internet industries experience
• Experience working with end user or developer communities
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Experience architecting/operating solutions built on AWS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, IL, Chicago - 153,600.00 - 207,800.00 USD annually
USA, NY, New York - 169,000.00 - 228,600.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually