Software Development Manager, Alexa AI at Amazon

Description:

We're building the next generation of intelligent experiences for Alexa — systems that understand context, anticipate needs, and act proactively. This is a greenfield initiative at the intersection of large language models, real-time stream processing, and edge computing.

As a Software Development Manager, you will lead a team of talented engineers building distributed systems that span edge devices and cloud services. You will own the technical vision, people development, and delivery for a high-visibility initiative that is making Alexa smarter, more proactive, and indispensable.

What You'll Own:

• Own the system that turns context into action — making Alexa anticipate what customers need, powered by large language models at scale
• Lead the design and operation of edge-to-cloud data pipelines handling high-throughput, low-latency stream processing from millions of devices through cloud inference and back to customer experiences
• Drive the architecture for LLM orchestration systems that coordinate large language model calls with tight latency budgets and high reliability requirements
• Define integration strategy across five or more partner teams, aligning your team's output with downstream Alexa experiences and driving cross-org execution
• Establish operational excellence for your team's infrastructure — event-driven architectures, monitoring, alarming, and on-call processes

Why this role?

This is a greenfield initiative where the architecture is being defined now — you will shape it. The team iterates working software with senior leadership on tight cycles, and your work is directly visible to VP and SVP stakeholders.
You will work alongside multiple Principal Engineers and Senior PEs who are deeply invested in this initiative — direct access to the strongest technical minds in the org, and the opportunity to define patterns for real-time LLM orchestration, streaming inference, and intelligent context management that will scale across Alexa.
Success here means building relationships, unblocking dependencies, and driving execution across organizational boundaries.

This role is for you if you thrive in ambiguity, want the innovation pace of a startup under Amazon's umbrella, believe speed and quality aren't tradeoffs, and can fail fast, iterate faster. If you're extremely agile, passionate about AI, and energized by building something from zero to one — this is where you belong.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Knowledge of batch and streaming data architectures like Kafka, Kinesis, Flink, Storm, Beam
• Experience with AI/ML technologies
• Experience with AWS Services including EC2, Lambda, S3, DynamoDB, SQS
• Experience with edge computing or IoT architectures

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 171,400.00 - 286,200.00 CAD annually