Join us at the forefront of Amazon's sustainability initiatives to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

The Amazon Private Brands (APB) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable supply chain. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon Private Brands is seeking a Senior Program Manager to own our social responsibility operations globally, including defining the next generation of our operations strategy. Amazon is committed to ensuring that all Private Brands products are produced in a way that respects and protects the rights of workers across our supply chain, and to lead by example by upholding and enforcing Amazon's Supply Chain Standard against our own brands. This is a global role that will work closely with program, product, and tech teams owning Sustainability, Social Responsibility, and product sourcing.

• Key job responsibilities
• Conduct audit lifecycle process deep dive, and develop & maintain vision, strategy, and milestones
• Own and improve operational metrics & conditional logic, including developing accountability mechanisms
• Develop knowledge repositories/sources of truth for all operational SOPs, including change management processes and annual calendars
• Address bottlenecks, identify inefficiencies, anticipate and make tradeoffs; balance the business and customers’ needs versus constraints

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience in Social Responsibility, particularly auditing
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Monica - 115,600.00 - 160,000.00 USD annually
USA, NY, New York - 127,200.00 - 185,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually