MULTIPLE POSITIONS AVAILABLE:

Employer: AMAZON WEB SERVICES, INC.
Offered Position: Support Engineer III-Ext
Job Location: Seattle, Washington
Job Number: AMZ9443880

Position Responsibilities:

Solve problems, work with customers, and have technical backgrounds from a variety of different fields including Linux/Windows systems administration, database design and optimization, big data analysis, network administration, and dev ops. Support services with focus on networking technologies including Route 53, Elastic Load Balancing, VPC. Provide foundation for all Cloud services. Support engineers and field general guidance questions from customers such as setting up a small website using EC2 up to troubleshooting and reproducing complex performance issues from customers with fleets of thousands of
EC2 instances. Be the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests.

Position Requirements:

Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and three years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; (2) working with HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, and LAN/WAN; (3) working with tools such as traceroute, iperf, dig, and CURL; (4) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen). 100% telecommuting permitted; work may be performed from anywhere in the U.S.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $121,000/year to $163,700/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications

Position Requirements:

Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and three years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; (2) working with HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, and LAN/WAN; (3) working with tools such as traceroute, iperf, dig, and CURL; (4) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen). 100% telecommuting permitted; work may be performed from anywhere in the U.S.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.