Amazon's Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. We are hiring a Principal Program Manager to lead Central RME end-to-end strategy and execution across launch, delivery, product and tech teams, working closely with cross-functional partners to translate strategic requirements into clear, executable operating models. The scope includes navigating significant operational complexities and requires a big-picture thinker who can assess existing business strategy, apply proven concepts, and quickly develop innovative, scalable strategies. Strong executive presence and exceptional written communication skills are critical for influencing Directors and senior VPs in this high-visibility program. This role requires you work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains.

• Key job responsibilities
• Own the end-to-end strategy and execution for programs, ensuring alignment with overall business objectives and operational strategies.
• Influence senior stakeholders through crisp written narratives, data-driven insights, and clear recommendations.
• Lead business reviews, presenting complex analyses and influencing critical decisions that shape operational networks.
• Lead cross-functional strategic planning and delivery to translate strategic requirements into clear, executable operating models.
• Act as a single-threaded leader aligning teams on priorities, decisions, and tradeoffs; collaborating with cross-functional teams to plan and execute on strategy.
• Develop and drive business and technical requirements to enable scalable strategic initiatives.
• Identify and navigate operational constraints in complex environments, proactively driving risk mitigation plans.
• Establish mechanisms, operating rhythms, and success metrics to track progress, unblock dependencies, and ensure strategic goals execution.

A day in the life

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options:

1. Paid Time Off (PTO)
2. 401(k) Plan
   If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• Bachelor's degree
• 7+ years of program or project management experience
• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

• MBA
• PMP certificate
• 7+ years of working cross functionally across several teams experience
• Experience owning program strategy and end to end delivery
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
• Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
• Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
• High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
• Demonstrated success in thinking strategically and executing methodically
• Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
• Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 124,900.00 - 169,000.00 USD annually