Employer: Amazon Web Services, Inc.
Position: Technical CSM III (AMZ17234.9 )
Location: San Francisco, CA

Multiple Positions Available:

1. Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team
2. Demonstrate excellent customer engagement skills through all levels of an organization and develop long term relationships based on excellence
3. Architect, guide, and ensure implementation of AWS best practices and innovative solutions including Generative Artificial Intelligence
4. Own customer outcomes through value realization, risk mitigation, and relationship development at all levels
5. Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
6. Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery
7. Accelerate customer adoption through education and enablement
8. Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations
9. Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey
10. Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends
11. Domestic travel up to 25% to perform role responsibilities may be required.

(40 hours / week, 8:00am-5:00pm, Salary Range $176600 - $239000)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications

A Master’s degree, or foreign equivalent, in Business Administration, Management Information Systems, Business Analytics, Engineering, Computer Science or a related discipline and 5 years of experience in job offered or in business development, infrastructure architecture, or program/product management related occupation. In the alternative, Employer will accept a Bachelor’s degree, or foreign equivalent, in Business Administration, Management Information Systems, Business Analytics, Engineering, Computer Science or a related discipline followed by 7 progressively responsible years of experience in job offered or in business development, infrastructure architecture, or program/product management related occupation.

Experience must include:

1. 4 years of experience in a customer-facing role, engaging with senior customer executives, technologists and/or partners to solve complex business problems with advanced technologies
2. 5 years of experience leading complex, large-scale, technical or engineering programs with a proven record of thought leadership, business case development, data analytics including data mining, realizing customer benefits, and successful program completion
3. 2 years of experience implementing cloud services, preferably on AWS and knowledge of AWS Services and Solutions
4. 2 years of experience in product lifecycle or product management
5. 2 years of experience working with Independent Software Vendors

The pay range for this position in San Francisco, CA is $176600 - $239000 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by San Francisco, CA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.