Amazon's Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. We are hiring a Business Analyst to join our Central RME team as the go-to source of business intelligence for Operations. You will analyze operational data, identify trends, and deliver actionable insights that drive decision-making. This role requires a bias for action; you will move quickly to translate complex data into clear recommendations that enable our teams to work smarter and deliver results. Strong analytical skills, attention to detail, and the ability to influence stakeholders through data-driven narratives are essential for success in this role.

• Key job responsibilities
• Partner with data business leaders and program stakeholders to ensure key decision data is accurate, automated, and delivered in a timely fashion
• Collect, analyze, and manage quantitative business data to create meaningful reports, drive metrics discussions, and recommend improvements
• Lead the development of weekly, monthly, and quarterly metrics alongside operational planning, forecasting, and reporting models that enable stakeholders to make effective decisions
• Manage competing priorities while providing level-headed guidance on business metrics, even during unexpected events
• Produce regular reports and analysis using data mining and analytical tools to identify trends, develop forecasts, and uncover improvement opportunities
• Conduct root cause analysis to identify underlying process, operational, or data-related issues, implement improvements, and establish new measures that advance data-driven decision-making across the organization
• Develop and implement KPIs, automated reporting solutions, and process improvements that meet business needs
• Manage and execute data related project components from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations

A day in the life

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options:

1. Paid Time Off (PTO)
2. 401(k) Plan
   If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• Bachelor's degree
• 5+ years of tax, finance or a related analytical field experience
• 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience making business recommendations and influencing stakeholders
• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
• Experience as a business analyst, data analyst, or in a statistical analysis role
• Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics
• Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports
• Experience in performing financial and ad hoc analysis using data reporting tools

Preferred Qualifications

• MBA
• Bachelor's degree, or MBA in management, business administration, economics, engineering, marketing
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in SQL Server/MySQL
• Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience in building financial and operational reports/data sets that inform business decision-making, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
• Experience in financial/business analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 106,400.00 - 151,800.00 USD annually