We are looking for a Principal UX Designer to play a pivotal part in enhancing the usability of our products, scaling the team’s standards and best practices, and being a role model designer for the team. This person should be comfortable operating autonomously in a fast-paced environment while delivering across all stages of the product life cycle. This role will work on both eero’s mobile app and network management tool. The ideal candidate is adept at taking highly technical, ambiguous problems and translating them to intuitive solutions for both business and retail customers. This position will collaborate closely with cross-functional teams including product management, engineering, product marketing, and customer experience.

Key job responsibilities
-Evaluate customer challenges and design delightful solutions that meet measurable business goals.
-Collaborate closely with product and engineering teams to define use cases and overarching requirements.
-Advocate for strong design principles throughout the eero team, with extremely high standards for quality.
-Establish, evolve, and evangelize eero’s design systems and visual language.
-Inform designs using market research, user feedback, analytics, and usability studies
-Efficiently produce process flows, wireframes, and visual design prototypes to articulate nuanced interaction behaviors.
-Detail and maintain comprehensive user interface specifications.
-Present design concepts to UX teams, product stakeholders, and executives for feedback and review.
-Collaborate with development teams to implement designs, offering precise specifications and assets, and verifying final interfaces.
-Stay up-to-date with the latest trends and advancements in UX, Wi Fi, and technology, and incorporate them into our design processes.

About the team
Wifi is the foundation of the modern home. Without it, nothing works. At eero, an Amazon company, we believe that everyone deserves fast, reliable Wi Fi in every corner of their home. Our mission is to make this a reality by creating beautifully designed products that are simple to set up and use. With eero, you can enjoy a seamlessly connected home environment where all your devices work together effortlessly. We believe customers deserve the best connectivity and smart home experience possible. To find out more about eero, please visit eero.com

Basic Qualifications

-10+ years of design experience
-Have an available online portfolio
-Experience with best practices for User Interface -Design, Information Architecture, and Interaction Design
-Experience in life cycle design projects from design strategy through execution

Preferred Qualifications

-Experience designing for consumer hardware, connected devices, or IoT products.
-Excellent communication and collaboration skills, with the ability to articulate and defend design decisions.
-Experience conducting usability testing and incorporating user feedback into the design process.
-Experience effectively communicating strategic and tactical recommendations to executives and senior leadership
-Experience working with distributed teams, across multiple time zones.
-Master’s degree in design, human-computer interaction (HCI), or equivalent.
-Experience working with entertainment and technology development companies.
-Experience designing for accessibility and inclusivity.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Pasadena - 164,000.00 - 221,800.00 USD annually