AR Accountant, FinOps - AR AWS

Amazon's Finance Operations department seeks an experienced Collection Analyst to support Amazon’s customers to identify and resolve billing issues, reconcile accounts, manage disputes and drive monthly collection targets. A successful individual will be self-motivated, someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-functional relationships, demonstrate exceptional organizational skills and attention to the details. This person will be responsible for the following:

• Own full cycle of accounts receivable past due balances, including: calling customers to collect payments, research/analysis/account reconciliations.
• Manage a portfolio of customer receivables and work to maximize Amazon’s cash flow by solving customer payment issues.
• Provide prompt, detailed, customer-oriented service to customers with solid operation knowledge.
• Handle internal and external Accounts Receivable inquiries.
• Maintain detailed notes, task creation and reminders in our collections tools.
• Escalate when appropriate to direct manager and/or senior leaders.
• Identify opportunities for continuous process improvement.

Key job responsibilities

Basic Qualifications

• Finance Graduates with 2+ years of relevant Finance and/or Operational experience.
• Be proficient in Outlook, Word, Excel, and other similar desktop applications.
• Excellent verbal and written communication skills, with a strong customer service focus.
• Exceptional attention to details and a work ethic based upon a strong desire to exceed expectations.
• Has the ability to prioritize, multi-task, work with minimal supervision.
• Exemplifies traits of being a team player, with good interpersonal skills.

Preferred Qualifications

• Preferably with a Bachelor/Master Degree in Finance/Accounting.
• Preferably with Collections background.
• Preferably has working knowledge on Oracle Financials or other Finance ERP tools.
• Knowledge of Amazon business or the e-commerce industry.

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