Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. The AWS Cloud Sales Center (CSC) is responsible for driving and shaping the future growth of cloud rapidly acquiring customers and accelerating our customers’ cloud journeys.

Key job responsibilities
The Cloud Sales Center (CSC) is seeking a driven, talented, experienced leader to lead customer engagements, key partner engagement and driving specific efforts for North America Cloud Sales Center. This role will be a critical role on the leadership team, as we work to drive revenue, profitability, and customer satisfaction for AWS. The business manager will seek to understand customer needs, their missions, how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. You will partner with sales, marketing, operations, partner org, finance, strategy and internal sales / technology teams to support the CSC business. As a key business leader, you can have a positive impact developing and executing organizational business initiatives. The Sr Business manager will also be the conduit for measuring GENAI success, Key Performance Indicator health and reporting out on key CSC Partner success initiatives. Successful candidates should have strong understanding of the AWS sales process, analytical, organizational, and communication skills with a passion for excellence in execution. This role will partner closely with the CSC Director, CSC Leadership Team, and business leaders to further our business objectives. This role calls for a balance of collaborative leadership and influential skills across the team and beyond, in addition to delivering individual contributions.
Success in this role requires demonstrated analytical and process improvement capabilities. You must be able to interface effectively and communicate convincingly with professionals at all levels. You will have demonstrated the ability to work well in both small and large teams and in a cross-functional environment. This is a great opportunity for a strong systems thinker and builder to directly the builder, customer and partner experience. This role provides the opportunity to influence the strategic direction of the CSC by enhancing revenue sustainment initiatives already in motion.

A day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Demonstrated competency in the area of sales, group collaboration, and analytical thinking and strategy.

Preferred Qualifications

• MBA
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery
• Demonstrated experience working with senior stakeholders and executive teams.
• Demonstrates exceptional business judgement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 115,600.00 - 160,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually