AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) and Amazon.com serve customers and developers all over the world who rely on storage, compute, and other services that power Amazon’s consumer, digital and AWS businesses. Our customers trust us to handle their data with air-tight security. Customer data security is a given and a guarantee for our businesses.
AWS’ Infrastructure team is looking for a detail-oriented, experienced and professional Cluster Security Manager. You will have experience managing security of large critical infrastructure installations, ideally data centers. You will have professional experience managing people with varying skill sets, devising strategies, creating, tracking and controlling budgets, sponsoring projects, and driving improvements of our security readiness. You will report to the Multi-Cluster Security Manager responsible for your area.

Key job responsibilities
Your responsibilities include maintaining an extensive knowledge of complex industry trends, current security issues and security technology, and the risks and threats that could impact the Data Centers; performing annual risk analysis for the Data Center sites, particularly with respect to levels of crime, terrorism, workplace violence, and threats from natural and man-made disasters; provide leadership and best practices on security policy and practices; provide leadership, advice, and guidance to AWS Data Center staff as well as contract security staff in achieving current and long-range strategic program objectives; serve as staff support to security management and assist in conducting investigations of significant threats and/or the loss or misappropriation of assets; and liaise with other Amazon, AWS and external security organizations to ensure optimal buy-in for their successful implementation.

You will routinely collaborate with your AWS Data Center Security Managers and other regional security operations personnel to ensure that the data centers under your supervision provide a safe and secure environment and safeguard the vital information within. Your team will also educate stakeholders on the importance of emergency readiness, encourage a culture of security awareness, conduct regular drills and update all plans annually. You will be required to provide periodic performance, program and strategic roadmap briefings to AWS senior leaders.

The ideal candidate will be a confident, decisive, influential and innovative leader who can communicate a compelling and comprehensive set of outcomes to be achieved. You must have the presence and influence to define and enforce high standards for programs you implement and monitor at all levels. You must be comfortable with ambiguity, and can define structure, processes and standards where none yet exist. You must be able to deliver on our customer data security tenets and mission first; minimizing tradeoffs in cost, efficiency and operations friction. Written and verbal communications are comprehensive, clear and precise.

About the team

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of process improvement procedure creation experience
• 5+ years of Microsoft Office tools experience
• 5+years managing a team of individual contributors in an operational environment.

Preferred Qualifications

• Bachelor's degree or equivalent, or 5+ years of security service, loss prevention, asset protection, investigations, or law enforcement experience
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Excellent oral and written communication skills
• Proficiency in Bahasa Melayu language

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.