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Quality Assurance Technician, IN Customer Fulfillment Experience

Amazon

Quality Assurance Technician, IN Customer Fulfillment Experience

Amazon

Gurugram, HR, IND

·

On-site

·

Full-time

·

5d ago

Amazon India CFX team is offering a truly exceptional opportunity to be a part of a team working on industry-leading products/ technologies. We work on initiatives to reduce cost to serve for customers while improving the customer experience. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. You will work with engineers for software across a variety of n-tier architectures and cutting-edge technologies.
We are looking for a Quality Assurance Technician who would test cutting edge applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines.

Role & Responsibility:

Black Box testing:

  1. Write test cases for the new feature, modifying and maintaining the existing test cases.
  2. Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them
  3. Use software tools for QA, fix up and data capture on a daily basis
  4. Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports
  5. Be part of a highly charged work environment
  6. Create & maintain the automation of front end and back end scenarios using automation frameworks like Selenium, or basic python/Java scripting

Key job responsibilities
We are looking for a Quality Assurance Technician who would test applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines.

Role & Responsibility:

Black Box testing:

  1. Write test cases for the new feature, modifying and maintaining the existing test cases.
  2. Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them
  3. Use software tools for QA, fix up and data capture on a daily basis
  4. Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports
  5. Be part of a highly charged work environment
  6. Create & maintain the automation of front end and back end scenarios using automation frameworks like Selenium, or basic python/Java scripting

A day in the life
We are looking for a Quality Assurance Technician who would test applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines.

Role & Responsibility:

Black Box testing:

  1. Write test cases for the new feature, modifying and maintaining the existing test cases.
  2. Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them
  3. Use software tools for QA, fix up and data capture on a daily basis
  4. Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports
  5. Be part of a highly charged work environment
  6. Create & maintain the automation of front end and back end scenarios using automation frameworks like Selenium, or basic python/Java scripting

About the team
Amazon India CFX team is offering a truly exceptional opportunity to be a part of a team working on industry-leading products/ technologies. We work on initiatives to reduce cost to serve for customers while improving the customer experience. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. You will work with engineers for software across a variety of n-tier architectures and technologies.

Basic Qualifications

  • Bachelor's degree
  • 1+ years of industry work experience

Preferred Qualifications

  • QAT Background

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon 소개

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

직원 수

Seattle

본사 위치

$1.5T

기업 가치

리뷰

3.4

10개 리뷰

워라밸

2.3

보상

4.2

문화

3.1

커리어

3.8

경영진

2.7

65%

친구에게 추천

장점

Great benefits and competitive compensation

Learning opportunities and career advancement

Good teamwork and colleagues

단점

High pressure and long hours

Poor work-life balance

Toxic work culture and high turnover

연봉 정보

4개 데이터

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0개 리포트

$108,330

총 연봉

기본급

$43,332

주식

$54,165

보너스

$10,833

$75,831

$140,829

면접 경험

6개 면접

난이도

4.0

/ 5

소요 기간

21-35주

경험

긍정 0%

보통 17%

부정 83%

면접 과정

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Technical Interview

6

Onsite/Virtual Interviews

자주 나오는 질문

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge