Reliability Engineer

Amazon designs and delivers innovative, consumer-centric products that delight customers. As a Reliability Engineer on this team, you will play a key role in developing, testing, and qualifying products from concept through mass production. Your primary responsibility is to develop and implement reliability methodologies and techniques that ensure product reliability and safety. You will collaborate closely with internal cross-functional teams and external partners to define and execute product qualification strategies, enabling design for reliability and safety. The ideal candidate is responsive, adaptable, and thrives in an open, collaborative environment where ownership and technical depth are valued.

• Key job responsibilities
• Lead design for safety and DFMEA during product development.
• Develop reliability test plans including resource allocation, validation schedules, and test scope definition.
• Execute validation activities per the test plan, with flexible adjustments based on emerging issues and debugging needs.
• Report reliability execution progress and issues; track issues from identification through closure.
• Lead failure analysis, DOEs, and root cause investigations to drive issue resolution during product development.
• Evaluate and develop reliability test methodologies to reduce test time and increase test coverage.
• Assess reliability risks and escalate to leadership as appropriate.
• Lead second-source qualification and support factory escalations; collaborate with cross-functional teams and leverage their resources.
• Qualify components manufactured throughout China.
• Support US reliability testing needs from prototype through post-production.
• Travel extensively within China and Asia to support testing activities.
• Travel to the US for training and cross-team collaboration.

Basic Qualifications

• 4+ years of working in mechanical engineering or equivalent experience
• Experience with prototyping and implementation
• Experience in new hardware product development
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
• Experience in root cause analysis and troubleshooting or problem solving
• Experience driving direction and alignment with cross-functional teams
• Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, Material Engineering, Reliability Engineering, or a related field.
• 5+ years of experience with a Bachelor's degree, or 4+ years with a Master's degree or above, in reliability or hardware development for consumer-centric products.

Preferred Qualifications

• Experience in the design of complex mechanical products and equipment at volume
• Knowledge of Solid Works simulation or Ansys Finite Element analysis tools
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in technical support and experience troubleshooting and debugging technical systems
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submissions

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