As a Learning Experience Designer (LxD) on our dynamic Learning Strategy & Experience Center of Excellence (LSE COE) team, you will contribute to shaping the learning and development capabilities that empower our global workforce. You will be responsible for designing and developing engaging training programs that support measurable business results, while exploring and applying emerging AI technologies to enhance learning experiences.

• Key job responsibilities
• Support needs assessments to understand training requirements, skill gaps, and desired learning outcomes
• Collaborate with team members to develop training content aligned with strategic objectives and success metrics
• Design engaging learning experiences grounded in adult learning principles and instructional design best practices
• Leverage AI-powered tools and emerging technologies to enhance content creation, personalization, and learner engagement
• Assist in collecting user feedback, and implementing improvements
• Maintain a learner-centric approach, ensuring training solutions meet the needs of our diverse workforce
• Work with subject matter experts to ensure accurate and effective training content

A day in the life
As a Learning Experience Designer, your morning starts by developing content for a new sales enablement module using AI-assisted authoring tools. You collaborate with your team to refine storyboards for an upcoming course, incorporating interactive elements and microlearning components. After lunch, you participate in a feedback session with subject matter experts, gathering insights to improve your current project. Your afternoon includes experimenting with AI tools to create personalized learning paths and updating course materials based on learner analytics. You end your day by attending a team knowledge-sharing session on emerging learning technologies.

About the team
Our team is dedicated to supporting new members and ensuring we’re fostering a team culture that is centered around psychological safety. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 2+ years of design experience
• Experience with adult learning instructional design methods and best practices
• Experience managing projects and working independently
• Demonstrated ability to use AI-powered tools or willingness to quickly learn and apply emerging technologies in learning design

Preferred Qualifications

• Experience working across teams and synthesizing feedback from multiple teams/owners
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 79,900.00 - 139,900.00 USD annually
USA, WA, Seattle - 80,200.00 - 139,900.00 USD annually