Seller Support Associate Sr.は、Amazon Japanのマーケットプレイスにおいて、第三者セラーの成功を支援する重要な役割を担います。本ポジションは、セラーからの問い合わせに対して高度な技術的サポートと戦略的なガイダンスを提供し、セラーエクスペリエンスの向上とビジネス成長を促進します。複雑なケースの解決、チーム内でのメンタリング、プロセス改善の提案を通じて、セラーコミュニティ全体の満足度向上に貢献することが期待されます。

Basic Qualifications

• 1+ years of customer service experience
• 1+ years of driving process improvements experience
• Experience with Excel
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• Experience with Microsoft Office products and applications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.