The role is responsible for managing North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution daily operations including process defect reporting, escalations within 3PL’s, expediting critical materials, accurate inventory management, assuring transaction accuracy, SOE compliance and planning warehouse capacities.

• Key job responsibilities
• Responsible for oversight for designated NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.
• Escalation point for NA Distribution team
• Responsible for managing quality, performance, and capacity of 3PL logistics providers.
• Support business cases for new distribution strategies.
• Monitor and execute daily transactions in WMS/ERP system to support operational success and efficiencies
• Thought leader for cost efficiencies and frugality initiatives.
• Drive operational excellence by developing and improving 3PL KPIs and SLAs.
• Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy ensuring SOE and transaction compliance.
• Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
• Effectively manage and deliver projects within scope, time, budget and quality
• Support contract negotiations, ramp-ups and ramp down of warehouses.
• Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options:

1. Paid Time Off (PTO)
2. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLook Ups) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, BOSTON - 85,800.00 - 128,600.00 USD annually
USA, MA, Boston - 85,800.00 - 128,600.00 USD annually