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Amazon
Amazon

Work hard. Have fun. Make history.

Transportation Representative, Transportation Representative

직무물류
경력미들급
위치Virtual, Marshall Islands, India
근무오피스 출근
고용정규직
게시2주 전
지원하기

Job Description for L2 associates

Overview:

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

  • Summary of Responsibilities
  • Effectively communicate in a clear and professional manner at all times
  • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
  • Effectively manage sensitive cases by reporting up the escalation matrix
  • Demonstrate excellent time-management skills
  • Maintains or exceeds targeted performance metrics
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Basic Qualifications

  • Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications

Preferred Qualifications

  • *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon 소개

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

직원 수

Seattle

본사 위치

$1.5T

기업 가치

리뷰

10개 리뷰

3.4

10개 리뷰

워라밸

2.5

보상

4.2

문화

3.0

커리어

3.8

경영진

2.7

65%

지인 추천률

장점

Great benefits and competitive pay

Learning and advancement opportunities

Good teamwork and colleagues

단점

High pressure and long hours

Poor work-life balance

Toxic work culture and management issues

연봉 정보

4개 데이터

L2

L6

L3

L4

L5

L2 · Data Analyst L2

0개 리포트

$108,330

총 연봉

기본급

$43,332

주식

$54,165

보너스

$10,833

$75,831

$140,829

면접 후기

후기 6개

난이도

4.0

/ 5

소요 기간

21-35주

경험

긍정 0%

보통 17%

부정 83%

면접 과정

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Technical Interview

6

Onsite/Virtual Interviews

자주 나오는 질문

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge