Worldwide Specialist, Applied AI Solutions GTM, Applied AI Solutions GTM

The Worldwide Specialist, Applied AI Solutions (AAIS) is responsible for driving growth and market adoption across the full AAIS portfolio. AAIS spans multiple solutions that currently go to market independently: contact center intelligence, supply chain optimization, AI-powered hiring, healthcare and life sciences AI solutions, personalized customer experiences, secure agentic workspaces, and more. With a differentiated portfolio that continues to expand, customers and field teams need one comprehensive conversation that guides them through their agentic transformation rather than navigating each solution in isolation. This role is that single front door: combining strategic thinking with hands-on execution to tie solutions together across domains and ensure every engagement represents the full breadth of AAIS.

This specialist owns the L100-200 cross-portfolio narrative, including the full Amazon Connect family and all AAIS domains. The role engages with customers and enterprise leaders to communicate the AAIS value proposition, and works with Geo/BU field leaders to drive aligned priorities between AAIS and the field, ensure accountability, and equip sellers to articulate value across the portfolio. The role sits within GTM Acceleration and operates alongside AAIS Field Activation and AAIS Business Interlocks to deliver a unified portfolio experience globally.

Key job responsibilities
Serve as the primary point of engagement for AWS field leadership across the AAIS portfolio. Deliver one comprehensive conversation to field leaders and customers that represents the full portfolio. Drive aligned priorities between AAIS and the field, and guide customers through their agentic transformation while routing to domain specialists for depth. Drive Interlock commitments at the single-threaded-leader level with decision-forcing sessions, named owners, deadlines, and cycle-over-cycle follow-through tracking.

Develop and execute GTM strategies that span across the full AAIS portfolio while partnering with domain teams to ensure domain-specific GTM strategy is integrated into the broader portfolio motion. Identify high-value customer segments, build cross-portfolio programs that create pipeline, drive acquisition, and accelerate adoption. New products receive GTM coverage on day one.

Identify and execute cross-sell and upsell motions across the AAIS portfolio. Customers using any AAIS product are natural expansion targets. Build and scale lighthouse engagements that generate proof points, then operationalize those wins into repeatable plays for the broader sales organization.

Orchestrate field uptake and execution of key sales plays and programs. Partner with WW Field Activation to ensure activation content translates into Geo-specific field-level action. Establish mechanisms to measure adoption, track effectiveness, and feed back to product and domain teams on what is landing and what is not.

Evangelize AAIS externally through thought leadership, events, and customer engagement. Internally, drive mindshare across AWS field organizations.

Build out the AAIS cross-portfolio business development function. Define the operating model, mechanisms, and playbooks that scale this motion as the portfolio grows.

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Bachelor's degree
• 7+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 7+ years of developing, negotiating and executing business agreements experience
• 7+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
• Experience developing strategies that influence leadership decisions at the organizational level

Preferred Qualifications

• MBA
• Experience selling to Fortune 1000 or Global 2000 organizations
• Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
• Experience developing, leading, negotiating and executing corporate and/or business transactions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Mountain View - 193,700.00 - 262,000.00 USD annually
USA, CA, San Francisco - 193,700.00 - 262,000.00 USD annually
USA, CA, Santa Monica - 176,100.00 - 238,200.00 USD annually
USA, IL, Chicago - 176,100.00 - 238,200.00 USD annually
USA, NY, New York - 193,700.00 - 262,000.00 USD annually
USA, TX, Austin - 176,100.00 - 238,200.00 USD annually
USA, TX, Dallas - 176,100.00 - 238,200.00 USD annually
USA, VA, Herndon - 176,100.00 - 238,200.00 USD annually
USA, WA, Seattle - 176,100.00 - 238,200.00 USD annually