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Support Engineer, Amazon Payments

Amazon

Support Engineer, Amazon Payments

Amazon

Hyderabad, TS, IND

·

On-site

·

Full-time

·

1mo ago

Required skills

Python

Java

Ruby

Linux

Amazon Payment Experience Platform team at Amazon India Development Center, Hyderabad is looking for a Support Engineer to ensure the reliability, performance, and operational excellence of our next-generation Payments platform. This is an exciting opportunity to be part of a critical team that maintains and troubleshoots complex payment systems that drive Amazon's business success.

You will work closely with Software Development Engineers to provide technical support, monitor system health, and resolve complex production issues across our payment infrastructure. This role involves working with diverse technology stacks including SOA, monitoring tools, logging systems, and data analytics platforms

  • BASIC QUALIFICATIONS

  • Experience troubleshooting and debugging technical systems

  • Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)

  • PREFERRED QUALIFICATIONS

  • Technically savvy in consumer use of software, computers and devices.

  • Knowledge of Linux and Android

Basic Qualifications

  • 1+ years of software development, or 1+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience scripting in modern program languages

Preferred Qualifications

  • Knowledge of programming languages such as C/C++, Python, Java or Perl
  • Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

$1.5T

Valuation

Reviews

2.9

10 reviews

Work-life balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

4 data points

L2

L3

L4

L5

L6

L2 · Cybersecurity Analyst L2

0 reports

$234,132

total per year

Base

$93,653

Stock

$117,066

Bonus

$23,413

$163,892

$304,372

Interview experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge