AWS Professional Services is looking for a results-driven Program Manager to lead space planning operations for a growing global workforce. In this role, you'll own end-to-end execution — from seating allocation and office moves to process innovation that scales across multiple sites and teams.

You'll partner closely with Global Real Estate & Facilities (GREF), Human Resources (HR), and Recruiting to translate business needs into actionable workspace strategies. The right candidate dives deep into data, earns trust across stakeholder groups, and builds repeatable solutions that outlast any single project.

This role is based in Arlington, VA or New York City and requires regular on-site presence.

• Key job responsibilities
• Own space planning operations for a global workforce, including seating allocation, office moves, and re-stacks across multiple sites
• Serve as the primary liaison between GREF, HR, and Recruiting — translating business requirements into clear, executable space plans
• Build and maintain detailed project plans with defined milestones, risk tracking, and regular status updates to stakeholders and leadership
• Identify process gaps, design scalable solutions, and document them for repeatability across teams and locations
• Use data and utilization metrics to surface trends, inform prioritization, and drive decisions
• Manage cross-functional communications, ensuring stakeholders have timely, accurate information on project status and space changes
• Apply GREF policies consistently across all space planning decisions and day-to-day operations
• Take on additional projects as needed, bringing the same rigor and follow-through to each

About the team

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLook Ups) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• Bachelor's degree in business, HR, or a related field
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• 3+ years in facilities management, real estate, office operations, or a related field
• Experience with space planning and facilities management software
• Experience managing vendor contracts, procurement processes, or building systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually