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Strategic Account Manager, Account Management

Amazon

Strategic Account Manager, Account Management

Amazon

Mumbai, MH, IND

·

On-site

·

Full-time

·

1w ago

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the sales organisation. She/He will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

  • Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
  • Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
  • Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
  • Work with sellers to improve operational aspects of their business in providing a great consumer experience.
  • Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Basic Qualifications

  • 1+ years of sales experience
  • Bachelor's degree

Preferred Qualifications

    • Experience in an analytical, results-oriented environment with external customer interaction.
    • Proven ability to manage the business “by the numbers”. Must be metrics-driven.
    • Excellent oral and written communication skills, presentation skills and ability to express thoughts logically and succinctly.
    • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
    • Willingness to travel as per requirement to meet sellers and drive business objectives

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

$1.5T

Valuation

Reviews

2.9

10 reviews

Work-life balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

4 data points

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0 reports

$108,330

total per year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge