Amazon Japan seeks an experienced investigator superstar to be part of a centralized Denied Party Screening team (DPS).

Amazon has a diverse set of global businesses, and each business has some level of compliance requirements across multiple areas, including Sellers, Retail, Trade, Human Resources, Tax, Social Responsibility, and others. While the responsibility for maintaining compliance is with the individual business areas, this team will ensure that an effective compliance program is in place to validate each business has identified their regulatory responsibilities and established effective processes, controls and self-testing to understand current status of compliance and identify gaps.

The Risk Specialist position focuses on accomplishing production goals and will work closely with the Operations Management Team in DPS. Individual problem-solving and analytical skills are used to authenticate and make determinations on customers and complex transactions and accounts. Nearly all decisions are expected to be made independently and with a high degree of accuracy following standard operating procedures (SOP’s).

This position performs holistic account review and investigations, assists with responding to audits and outside inquiries, offers guidance, feedback and support for investigators and other operations team members working in Denied Sanctions compliance investigations. The position will help the business comply with applicable OFAC and other agencies laws and regulations, investigate and mitigate risk, and adhere to company policies and procedures.

• Key job responsibilities
• Investigate denied sanctions potential matches that arise from Amazon’s screening solution to support various business units.
• Participate in ongoing customer due diligence.
• Assist in identifying gaps and training opportunities for escalations that come through the operations and compliance workflows.
• Assist with onboarding, training and mentoring new hires.
• Drive operational metrics reconciliation with the DPS leadership.

About the team

About Amazon Security:

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services.

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security:

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture:

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Mentorship and Career growth:

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's Degree. Fluency in Japanese language. Availability to work a flexible schedule/shift, including weekends.
• 2+ years of hands-on experience in suspicious activity monitoring, fraud investigations or denied sanctioned country screening within a large company or financial services environment.
• Analytical and problem-solving skills with a can-do attitude and willingness to roll up sleeves. Ability to make decisions in a timely manner with incomplete or ambiguous information.
• Maintain individual accountability for performance metrics, ensuring ever-increasing levels of productivity and accuracy against established benchmarks. Ability to identify, communicate, and champion process improvement opportunities which will benefit internal and external customers.
• Sense of accountability and sound professional judgment. High levels of integrity and discretion in handling confidential information. Maintain the confidentiality of all information obtained during the investigations process.

Preferred Qualifications

• Fluency in Chinese language.
• Experience working with geographically distributed teams within a complex international organization.
• CAMs certification.
• Working knowledge of U.S. denied sanctioned country laws and regulations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.