As a Partner in our HR team, you’ll play a key role in creating a positive and inclusive culture where all our people feel encouraged and supported. From collaborating with colleagues on new HR strategies to addressing complex queries, this is an exciting opportunity to help make Amazon a great place to work.

• Key job responsibilities
• Support leaders at your site on HR matters
• Support the implementation of new policies that improve associate engagement and the working environment
• Develop communication plans and initiatives to support manager with site briefs and any bulk or site-wide announcements
• Take the lead on implementing and progressing HR projects
• Collect and analyse data that can help drive new HR policies and plans

A day in the life
You’ll be based in an Amazon Fulfilment Centre, Delivery Station or Sortation Centre, and will be the main representative to the Operations leadership at your location. You’ll work flexibly with colleagues in different areas of the business to work towards making Amazon Earth’s best employer, from carrying out new business-wide programmes to assisting with employee relations.

No two days are the same as an HR Partner. You’ll help create a positive atmosphere for your Associates and will assist in resolving complex Associate queries.

About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Basic Qualifications

• Bachelor's degree or equivalent
• • Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• • Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook).
• • Ability to maintain confidentiality in handling sensitive information

Preferred Qualifications

• • Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
• • Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
• • Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
• • Ability to exercise sound judgement and navigate ambiguous situations with limited direction
• • Basic understanding of HR processes and policies
• • Demonstrated problem-solving skills and resourcefulness

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.