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Principal TPM, Alexa

RoleTPM
LevelStaff
LocationSeattle, WA, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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Required skills

Customer Service

Are you ready to be at the forefront of Agentic AI innovation and redefine the future? Join our team as a Principal TPM and lead futuristic initiatives that will shape the next generation of intelligent experiences. In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.

As a Principal TPM, you'll drive the development of next-generation features powered by advanced AI technologies, including Generative, Agentic, and Real-time AI. You'll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent experiences. You'll also lead the integration of these advanced AI systems into Alexa's core capabilities, ensuring a seamless and intuitive user experience.

  • Key job responsibilities
  • Lead Comms initiatives across sync, async, contacts management, device software and common services.
  • Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies.
  • Serve as the POC for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days
  • Stakeholder management across Alexa and partner teams and manage executive level communications
  • Lead the roadmap prioritization process
  • Manage cross functional quality initiatives like CPDR deep dives and fixes
  • Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules

Basic Qualifications

  • 10+ years of engineering experience
  • 7+ years of technical product or program management experience
  • 5+ years of software development experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 8+ years of hands-on work managing complex technology projects experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 177,000.00 - 239,400.00 USD annually
USA, CA, Sunnyvale - 203,500.00 - 275,300.00 USD annually
USA, WA, Bellevue - 177,000.00 - 239,400.00 USD annually
USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

$1.5T

Valuation

Reviews

10 reviews

3.4

10 reviews

Work-life balance

2.5

Compensation

4.2

Culture

3.0

Career

3.8

Management

2.7

65%

Recommend to a friend

Pros

Great benefits and competitive pay

Learning and advancement opportunities

Good teamwork and colleagues

Cons

High pressure and long hours

Poor work-life balance

Toxic work culture and management issues

Salary Ranges

4 data points

L2

L6

L3

L4

L5

L2 · Data Analyst L2

0 reports

$108,330

total per year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview experience

6 interviews

Difficulty

4.0

/ 5

Duration

21-35 weeks

Experience

Positive 0%

Neutral 17%

Negative 83%

Interview process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Technical Interview

6

Onsite/Virtual Interviews

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge